You can create a return and send back your purchase within 14 days of receipt for a full refund.

Items should be returned in the same condition as sent out, with all tags still attached.

We accept returns on all items purchased via our website within 14 days of receipt.

Return requests are approved within 2 working days.

Please note your return will be rejected if submitted after 14 days of receipt.

All tags must be attached. If a tag has been tampered with or removed your item may be rejected and returned back to you. You could be asked to cover the delivery cost of rejected items.

Return postage is at the buyers cost & responsibility until it has arrived safely with us.

We highly recommend returning your items using a tracked & signed for service.

To ensure fairness and maintain sustainable operations, we reserve the right to apply a restocking fee to customers with a high return rate. Specifically, if a customer returns 25% or more of the total items they have ordered, a restocking fee of 25% of each returned item's value may be applied at our discretion. This is based on the customer’s historical order and return behaviour. Customers with lower return rates will not be subject to any restocking fee.

You will be notified via email once your return has been approved and will be sent our returns address.

You can get in touch with our returns department at: info@label-source.co.uk